FAQ's

We're happy to welcome pets at Reserva Nativa! We have all the necessary facilities to ensure they are comfortable during their stay with us.

Certainly, at Reserva Nativa, we provide a menu specifically for vegetarians and vegans.

We recommend a 3-nights,  4-days stay at Reserva Nativa for a complete experience.

Yes, transportation service from Cancun Airport to Reserva Nativa is available.

We offer a variety of accommodations to suit different needs and preferences, including eco-cabins, camping sites, and private rooms in our main lodge.

Yes, Reserva Nativa is a family-friendly destination. We offer activities and amenities suitable for children of all ages.

Yes, we offer a range of guided tours and activities, including bird watching, hiking, and kayaking. Please contact us to learn more and book your preferred activity.

Yes, we provide complimentary Wi-Fi throughout our main lodge and public areas. However, please note that due to our remote location, internet speeds may be slower than what you are used to.

At Reserva Nativa, the safety and well-being of our guests and staff is our top priority. We have implemented enhanced cleaning and sanitation protocols throughout our facilities, as well as measures to promote social distancing and reduce contact between individuals. We ask that all guests adhere to these guidelines and help us maintain a safe and healthy environment for all.